When Ecclesiastical Insurance required temporary refrigeration during planned building maintenance, they turned to Team Refrigeration for a reliable solution. Here’s how our expertise ensured everything ran smoothly, showcasing why we’re the trusted choice for refrigeration trailer hire for planned maintenance.
The Challenge
Ecclesiastical Insurance faced a temporary loss of electricity on-site due to building maintenance. In need of dependable cold storage, they required a refrigerated trailer delivered promptly and set up with minimal disruption.
Our Solution
Laila, our customer adviser, swiftly provided a tailored quote, ensuring the process was efficient and stress-free. Ecclesiastical Insurance appreciated the professionalism and speed of our service. The trailer was delivered within the agreed timeframe by John, our skilled driver.
John’s exceptional service was a highlight of the experience. He ensured the trailer was positioned exactly where needed, taking care to avoid blocking access or causing disruption. John’s proactive approach included setting up the trailer, checking its functionality, and providing shelving and keys as requested—all with a friendly and professional attitude.
Flexible and Customer-Centric Service
Understanding the challenges of shifting schedules, we adjusted our collection time, allowing the catering team extra time to empty the trailer. This flexibility eliminated unnecessary stress and underscored our commitment to customer satisfaction.
The Outcome
Ecclesiastical Insurance were impressed with our service. The seamless delivery and setup of the refrigeration trailer ensured their catering requirements were fully supported during the maintenance period.
They also noted that they would “definitely use us again”—a testament to the value we deliver to our clients.
For more information about Ecclesiastical Insurance, visit their website at www.ecclesiastical.com.
Why Choose Team Refrigeration?
Whether it’s planned maintenance, emergency breakdowns, or additional cold storage, Team Refrigeration provides reliable and professional solutions tailored to your needs. Our team is dedicated to ensuring every aspect of the service runs smoothly, from initial enquiry to final collection.
Get in Touch
If you’re planning an event or require temporary refrigeration, contact Team Refrigeration today. Our expertise and customer-focused approach make us the ideal partner for your cold storage needs.
Ready to experience hassle-free refrigeration solutions? Contact us today!